Dr. Shelley Duggal

Assistant Professor-III

Academic Area : Accommodation Management

Amity School of Hospitality (ASH)
Amity School of Hospitality Amity University, Sector-125, Noida - 201313 (U.P), India

  • Qualifications
    Ph.D. in Hotel and Tourism Management

    M.Sc in Hotel Management
  • Experience
    9 years and 9 months in the Institute of Hotel and Tourism Management, MD University, Rohtak for teaching Hospitality French and Hotel Housekeeping Operations and Management.

    1 Year in the Department of Tourism and Hotel Management at Central University of Haryana.

    Presently working at Amity School of Hospitality, Amity University, Uttar Pradesh Noida since November, 2018
  • Current Courses Taught
    Fundamentals of Housekeeping

    Accommodation Marketing and Public Relations
  • Research Interests
    ITC Application in Hospitality and Tourism

    Food Tourism

    OER
  • Teaching Interests
    Hotel Housekeeping

    Accommodation Management
  • Professional Activities
    Publications
    1. Duggal, S., & Dahiya, A. (2017). Performance Analysis of Indian Hotels’ Websites on Balanced Score Card. International Journal of Hospitality and Tourism Systems. 10 (1), 71-86.
    2. Dahiya, A., & Duggal, S. (2015). How Credible is the Website of Incredible India on Balance Score Card? Journal of Central University of Haryana, Vol 2, 1-13.
    3. Dahiya, A., & Duggal, S. (2015). Evaluation of Websites using Balanced Scorecard (BSC) Approach in the Hotel Landscape in India. Journal of Tourism, 16(1), 1-16.
    4. Chand, M., Dahiya, A., & Duggal, S. (2015). Hospitality and Tourism Research Journal Publications in India : Bon Voyage since 1976-2014. Tourism Innovations – an International Journal of Indian Tourism & Hospitality Congress (ITHC), 4(1), 1-21.
    5. Dahiya, A., & Duggal, S. (2015). Evaluating the Official Websites of SAARC Countries on their Web Information on Food Tourism. Asia Pacific Journal of Information Systems (APJIS), 24(1), 145-162.
    6. Shalini, D., & Duggal, S. (2015). A Review on Food Tourism Quality and its associated forms around the world. African Journal of Hospitality, Tourism and Leisure, 4(2), 1-12.
    7. Dahiya, A., Duggal, S., & Kumar, S. (2014). Websites of Hotel Management Institutes in India: An empirical Study of private Institutes under NCHMCT, MoT, GoI. Ripples, 4(1), 8-16.
    8. Dahiya, A., & Duggal, S. (2014). The Website Performance of Hospitality Education Institutes in India – The Comparative Content Analysis. South Asian Journal for Tourism & Heritage, 7(2), 75-96.
    9. Dahiya, A., & Duggal, S. (2014). Trends and Practices in Hospitality and Tourism Research: A selected study from International Journals. International Journal of Hospitality and Tourism Systems (IJHTS), 7(1), 27-33.
    10. Dahiya, A., Duggal, S., & Kumar, S. (2014). An analysis of perceived food heritage of Haryana : The study of Spicy Chutneys. Atithi Journal of Hospitality & Tourism, 2(1), 167-178.
    11. Dahiya, A., & Duggal, S. (2013). Comparative Analysis of the Website Performance of Industry Integrated HMIs, Central Government IHMs and State Government IHMs in India. J Tourism Hospit, 2:117. Doi:10.4172/2167-0269.1000117
    12. Dahiya, A., & Duggal, S. (2013). An Analytical Study of the Websites OF Industry Integrated Hotel Management Institutes in India. Journal of Hospitality Application and Research (JOHAR), 8(2), 54-69.
    13. Dahiya, A., & Duggal, S. (2013). Websites of Hotel Management Institutes (HMIs) in India : An Empirical study of Central and State Government Institutes. International Journal of Hospitality and Tourism Systems (IJHTS), 6(2), 22-33.
    14. Dahiya, A., & Duggal, S. (2011). Hotel Websites in India: A Comparative Study of Indian and Foreign Hotel Chains. Indian Journal of International Tourism and Hospitality Research, 4(1), 1-13.

    Published Papers in Books:

    • Paper titled “Websites’ Performance Analyses of Indian Heritage Hotels.” In a book titled “Le Cordon Bleu, GDGU iHOST 2018” Excel India Publications – New Delhi, ISBN: 978-93-867-24-45-8
    • Paper Titled “Food Tourism – Tapping the Untapped Food Heritage” in a book titled “Le Cordon Bleu, GDGU iHOST 2017” Bharti Publications – New Delhi, ISBN: 978-81-933475-2-2
    • Paper Titled “Exploring the Food Tourism Effectiveness of Official Websites of BRICS Nations” in a Book Titled “Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations” (2016) edited by Professor Mohinder Chand Dhiman, Published by Information Science, Pennysylvania, US, ISBN: 10: 1522507086.

    Books Published:

    • Book Titled “Flavours of India: Parathas 65” authored by Prof. Ashish Dahiya and Dr. Shelley Duggal in 2017. 70 pages. ISBN: 978-81-8204-095-3
    • Book Titled “Flavours of India: Raitas 65” authored by Prof. Ashish Dahiya and Dr. Shelley Duggal in 2017. 70 pages. ISBN: 978-81-8204-096-0
    • Book Titled “Flavours of India: Chutneys 65” authored by Prof. Ashish Dahiya and Dr. Shelley Duggal in 2017. 70 pages. ISBN: 978-81-8204-097-7
    • Book Titled “Food of Haryana : The Great Breads” authored by Prof. Ashish Dahiya and Ms. Shelley Duggal in 2016. 86 pages. ISBN: 978-93-81818-37-4
  • Other Achievements
    • Received Gold Medal and certificate of Merit for certificate course in French at MD University, Rohtak.

    • Awarded with “The aspiring Researcher of Hospitality, Travel and Tourism” Award by Indian Hospitality Congress (2015).

    • Awarded with “Best Research Paper” at IIHTTRC-2018.
  • Contact Information
    Amity School of Hospitality (ASH)
    Amity School of Hospitality Amity University, Sector-125, Noida - 201313 (U.P), India